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To support the Town's culture of customer service excellence and better serve the Niagara-on-the-Lake community, Town Staff has replaced the current website with a new and innovative site that includes a creative, intuitive, and user-focused architecture that highlights the information users most want and need.
The new website is intended to be engaging, easy to use, and fully accessible, utilizing new and emerging technology to improve service levels and strengthen multimedia communication delivery methods.
In support of the Town's modernization efforts, the new website includes features such as eScribe, our new meeting platform, enhanced online payment options, and a new Construction Projects Web App.
Upanup Studios Inc. was chosen to develop the Town's website. They are a recognized expert in digital solutions for local governments and have extensive experience in Municipal website design and creation.
To support the Town's culture of customer service excellence and better serve the Niagara-on-the-Lake community, Town Staff has replaced the current website with a new and innovative site that includes a creative, intuitive, and user-focused architecture that highlights the information users most want and need.
The new website is intended to be engaging, easy to use, and fully accessible, utilizing new and emerging technology to improve service levels and strengthen multimedia communication delivery methods.
In support of the Town's modernization efforts, the new website includes features such as eScribe, our new meeting platform, enhanced online payment options, and a new Construction Projects Web App.
Upanup Studios Inc. was chosen to develop the Town's website. They are a recognized expert in digital solutions for local governments and have extensive experience in Municipal website design and creation.
Report CS-21-004 Municipal Modernization Program Intake Approved
New Town Website has finished this stage
March 2021 Report CS-21-004(External link) Municipal Modernization Program Intake was approved at the March 22, 2021, Council Meeting and committed $100,000 of that funding for the creation of a new Town website.
Endorsed Customer Experience Technology Committee
New Town Website has finished this stage
April 8, 2021
Project Charter Finalized
New Town Website has finished this stage
April 2021
Report CAO-21-003, Website Request for Proposal (RFP) Approved
Staff Issued a Request for Proposal on Bids and Tenders
New Town Website has finished this stage
April 27, 2021
Request for Proposal Closed
New Town Website has finished this stage
June 11, 2021
Report CS-21-024 Request for Proposal - New Website and Hosting - Evaluation & Selection Recommendation Approved
New Town Website has finished this stage
August 20, 2021 - Report CS-21-024(External link) Request for Proposal - New Website and Hosting - Evaluation & Selection Recommendation approved at Council.
